When you are not in the store, you want to know your team is working, serving customers well and handling cash honestly. Staff and sales floor monitoring gives you trained eyes on your cameras during opening hours, with clear reports instead of hours of footage to review.
What we monitor
- Staff presence on the sales floor and at the till during busy times
- Cash handling: open cash drawers, voids, refunds and no-sale openings
- Customer service: queues, unattended counters and customers waiting
- Policy compliance such as phone use, breaks and restricted areas
- Suspicious activity that may indicate employee theft or shoplifting
Clear reports, not hours of video
We flag events that matter and send you short clips and a daily activity report. Serious issues, such as cash going missing or a till left open, are sent to you or your manager straight away.
Reduce employee theft and shrinkage
Most retail losses come from inside the business, not just shoplifters. Knowing that cameras are watched live is a strong deterrent, and the evidence helps you deal with problems fairly.
Respecting staff privacy
Workplace monitoring should always follow local laws. We recommend clear notices for staff and customers, and we only monitor work areas, never private spaces such as restrooms or changing rooms.
Frequently asked questions
Can you monitor my staff while I am away?
Yes. Our agents watch the sales floor and tills during the hours you choose and alert you to anything that needs your attention.
Is employee monitoring legal?
In most places it is allowed in work areas when staff are informed. Check the rules in your area and use clear signage.
How our live monitoring works
- Connect Your Cameras: We securely link your existing CCTV or IP cameras to the TSX monitoring center. No large upfront hardware cost.
- Smart Detection: AI video analytics flag people and vehicles in restricted zones, filtering out animals, weather and shadows.
- Live Agent Verifies: A trained agent views the live feed and confirms what is really happening, so false alarms never reach you.
- You Are Alerted Instantly: We alert you or your chosen contacts with live video so you can decide the response, then send a detailed incident report with clips.
Why choose TSX Monitoring?
Most security cameras record a crime so you can watch it the next morning. TSX Monitoring turns your cameras into an active security system. Our agents are on duty 24 hours a day, 365 days a year, and every alert is verified by a real person before action is taken.
Request a free quote or call (000) 000-0000 to talk to our team.
Frequently asked questions
What is live remote video monitoring?
Live remote video monitoring means trained security agents watch your security cameras in real time from a remote monitoring center. When they see suspicious activity, they act immediately: verifying what is happening and alerting you with live video, so you can decide the next step.
Can you monitor my existing security cameras?
In most cases, yes. We connect to most modern IP cameras and NVR/DVR systems. If your current system is not compatible, we can recommend or install suitable cameras.
How is live monitoring different from motion alerts on my phone?
Phone alerts depend on you noticing them, often at 3 a.m. With TSX Monitoring, a live agent reviews every event, filters false alarms, and takes action within seconds.
Is remote video monitoring cheaper than an on-site security guard?
Usually, yes. One remote agent can watch every camera across your property at a fraction of the cost of on-site guards, with no blind spots, breaks or shift gaps.
